Fahed Group has established and implemented Quality Management System complying withISO9001:2008 requirements ensuring that the organization has centralized, standardized and consistent system at all locations. This system has been assessed by accreditation body andcertified as ISO9001:2008 organization. Accordingly, this has resulted in higher customer sat-isfaction, interdepartmental communications, work processes, customer/supplier partnerships.We have implemented a lessons-learn program as a means for continual improvement of theSystem and processes thus meeting all business objectives and strategies in effective manner.